Case Management Services

Every child who participates in therapy at UCP is provided with comprehensive Case Management Services.  A social service professional works directly with families to develop an Individual Service Plan (ISP), including determining the family’s resources, needs and concerns as they relate to their child’s development.

Case Management Services may include, but are not limited to:

  • Navigating and Securing Funding for Essential Services
  • Service Coordination with Available Community Resources
    • Therapy Services
    • Health/Medical Services
    • Nutritional Services
    • Behavioral Health Services
    • Support Groups
    • Parenting Skills Development
    • Basic Family Needs
  • Support in Solving Personal and Family Challenges
  • Support with Crisis Management
  • Assistance with School Transition Planning
  • Assistance with Transition into Adult Services
  • Support and Advocacy during Individual Education Plan Process

UCP case managers work with families to identify current and potential issues, as well as to provide assistance in problem solving.  They may attend medical appointments, funding meetings and/or school meetings to advocate for the child on behalf of the family.

Case Management Services are individualized for each child and family.  For more information about the Case Management Program, please contact Children and Family Services Manager Celia Chesnick at (216) 791-8363, ext. 1260 or