Privacy Policy

UCP of Greater Cleveland values the right to privacy for all individuals accessing Following is a detailed description of the Privacy Policy for this website.  UCP of Greater Cleveland is not responsible for the privacy practices of any website that is linked the agency’s website.

Credit Card Security

UCP of Greater Cleveland is grateful for your support and has taken every measure to ensure the security of your online donations made through When you make an online donation and choose to pay by credit card, your browser is connected to Blackbaud Credit Card Services secure web server using communication protocol called SSL.  Once that secure connection is established, the communication between your web browser and Blackbaud’s server is encrypted, ensuring the security of your personal information.

The agency also takes great care to secure all personal information offline. Only authorized personnel within the Development or Finance Departments who are charged with specific duties related to your donation are granted access to your personal information.

Additionally, UCP of Greater Cleveland maintains its own server and carefully monitors the security of all information held on the server. Only authorized information systems employees have access to this equipment.

Refund Policy

All donations are final following the transaction.  Requests for refunds must be made directly to the Director of Development at (216) 791-8363, ext. 1228.

Personally Identifiable Information

Personally identifiable information includes, but is not limited to, first and last name; street address; city; state; zip code; telephone number; fax number and email addresses. UCP of Greater Cleveland does not collect personally identifiable information unless it is voluntarily and knowingly offered.

UCP of Greater Cleveland does not sell, rent, share or disclose your personally identifiable information with or to other organizations. You may amend your personally identifiable information or change the purpose for which it was sent to us at any time. If you make a donation in memory or honor of another individual, the same policy applies to that individual’s personally identifiable information.

Links to Other Sites

Because much of our site is information-driven, we frequently provide links to other websites which contain information and resources that our visitors may find useful. These sites operate independently of the agency and have established their own privacy and security practices. We encourage you to independently review the privacy policy of any site you visit.

Health-Related Information

UCP of Greater Cleveland provides health-related information on this site for educational purposes only and is not engaged in rendering medical advice or professional services. The health-related information provided on this site is designed to support, not replace, the relationship that exists between you and your physician or other health care provider.  The information provided through this site should not be used for diagnosing or treating a health problem or a disease and should not be considered as a substitute for professional medical care.

As a provider of health-related services, UCP of Greater Cleveland abides by the Health Information Portability and Accountability Act of 1996 (HIPAA). For information on our privacy policies as it applies to our clients, please view our HIPAA PRIVACY NOTICE.


Updates to Privacy Policy

Periodically, UCP of Greater Cleveland may make changes to the Internet Privacy Policy or alter the functionality of the website. This statement is updated accordingly when such changes occur.

Any questions regarding the Privacy Policy of the UCP Cleveland Web site may be sent via email to, or by writing to:

Development Department
UCP of Greater Cleveland
Iris S. and Bert L. Wolstein Center
10011 Euclid Avenue
Cleveland, OH 44106-4701